FREQUENTLY ASKED QUESTIONS
Welcome to www.clearcardhub.com! To help you better understand our services and policies, we have specially formulated the following question terms. These terms are designed to answer common questions you may have about our products, services and other related matters.

1. Product Information
   Q: What material is your desktop business card box made of?
   A: Our desktop business card box is made of high-quality acrylic material, which has the characteristics of high transparency and strong durability, and can effectively protect your business cards.
   Q: What are the customizable options of the product?
   A: We offer a variety of designs and colors, and some products can be personalized. Please check the customizable options on the product page or contact us for more information.
2. Order and Payment
   Q: How to place an order?
   A: You can place an order directly through our website. Select the products you want, add them to the shopping cart, and then follow the prompts to pay.
   Q: What payment methods do you accept?
   A: We accept multiple payment methods such as credit cards, debit cards and PayPal. All payment transactions are processed through secure channels.
3. Shipping and Delivery
   Q: Where do you deliver?
   A: We currently ship within the United States and internationally. Please check our Shipping Policy page for details.
   Q: How long does it take to ship an order?
   A: Order processing time is usually 2 business days. Standard shipping time within the United States is 5 business days and international shipping time is 12 business days. The specific time may vary depending on your location.
4. Returns and Exchanges
   Q: How do I request a return or exchange?
   A: If you are not satisfied with your purchase, please contact our customer service within 30 days of receiving the product and provide the order information and reason for return. Please refer to our Return and Exchange Policy for detailed procedures.
   Q: Who pays for the return shipping?
   A: If the return is due to our error (such as sending the wrong item or the product is defective), the shipping cost will be borne by us. In other cases, the return shipping cost must be borne by the customer.
5. Customer Service
   Q: How do I contact customer service?
   ●A: If you have any questions or need help, please contact our customer service via email.
   We will respond to you as soon as possible during working days.
6. Account Management
   Q: Do I need to register an account to purchase products?
   A: You can choose to purchase directly without registering an account. But registering an account can help you manage orders, save addresses and track order status more conveniently.
   Q: How do I reset my account password?
   A: If you forget your password, please visit the login page and click the “Forgot password?” link and follow the prompts.
7. Privacy Policy
   Q: How do you protect my personal information?
   A: We take your privacy very seriously and all personal information is processed in strict accordance with our privacy policy. We will not sell your personal information to third parties.
8. Modification of Terms
   Q: Will these terms be updated?
   A: We reserve the right to modify the terms of this question at any time. Modifications will be posted on the website and will take effect immediately after posting. Please check regularly for the latest information.
9. Other Questions
   Q: What if I have other questions?
   A: If you have any other unanswered questions, please feel free to contact our customer service team and we will do our best to help you.

Thank you for visiting www.clearcardhub.com, we look forward to providing you with quality products and services!